Customer Profitability Calculator
Customer Profitability: a planned Super Calculator tool. Covers customers with revenue and COGS. Stub page while the tool and its worked example are prepared.
Customer Profitability Calculator is a planned calculator in the business section of Super Calculator, covering profit and unit economics.
What this calculator will compute
Inputs: customers with revenue, COGS, support hours, onboarding hours and hourly cost rates.
Outputs: profit per customer (currency), profit concentration curve and unprofitable customer list.
Formula, recorded as scope and not yet verified against a primary source: Customer profit = revenue - cost of goods - cost to serve, where cost to serve is allocated by activity drivers (support tickets, onboarding hours, custom work) rather than by revenue share. Activity-based allocation typically reveals that a minority of customers generate all profit.
Status
This page is a stub. The calculator is not built, no figure on this page has been verified against the authority that sets it, and nothing here should be used to make a decision. The page exists so that the site structure is complete and so that articles can link this concept on first mention.
The stub carries noindex, nofollow and is excluded from the sitemap.